tenancy relations executive (mall).

about the company

Your future employer is a reputable shopping mall. The mall is expanding extensively and looking for the right talents who can add value to the company's business.

about the job

• Resolve Tenant Issues and Facilitate Communication: Address escalated tenant disputes related to sales and services, and serve as the main point of contact between tenants and relevant departments within the company.

• Collaborate with Sales and Marketing: Work with the Sales Promotion department to ensure marketing strategies align with sales objectives and overall business goals, while also planning and developing events, activities, and campaigns.

• Prepare and Analyze Reports: Generate and analyze monthly sales, credit reports, and relevant statistics for management review, and conduct monthly sales report meetings with managers and staff.

• Support Tenant Business Models and Performance: Understand tenants' business models to provide operational support and intelligence, identify opportunities for sales and service enhancement, and make recommendations for contract extensions or terminations.

• Develop Procedures and Compliance Standards: Create standard operating procedures for quick tenant issue resolution and ensure contract and operational compliance to meet business and customer expectations.

skills and experienced required

• Diploma/Bachelor's Degree in Business Administration, Marketing or equivalent
• 1-2 years of experience in the mall industry, specifically in marketing, merchandising, or tenancy-related fields

culture and benefits

• Attractive perks include meal allowances, bonus, etc.

The above is just a guideline about the position. Please apply through this advertisement or log into www.randstad.com.my for further details. Due to the high volume of applicants, shortlisted candidates will be contacted.