We're looking for a dedicated and reliable Technical Support Engineer to join a growing team for a global leader in hygiene and sustainability solutions!.
- Reporting to: HOD
- Team size: 40 people
- Location: Johor (traveling involved)
- Attractive salary and bonus/benefits package
the role
- Assist sales representatives in executing customer plans, conduct plant surveys, build relationships with key stakeholders, and provide technical support.
- Analyze, interpret, and recommend to optimize customer operations and problem-solve for optimal performance.
- Conduct routine maintenance, provide customer service, and ensure operational efficiency by managing inventory and adhering to safety standards.
- Work closely with Sales Representatives to achieve shared goals and deliver exceptional customer service.
the experience
- Degree in chemical engineering or equivalent.
- At least 2 years of experience in similar field (water treatment, chemical industry).
- Willing to travel to clients’ sites.
- Ability to communicate in Mandarin (dealing with Chinese clients).
how to apply
To apply online, please use the relevant link provided. Only shortlisted candidates will be contacted by Michelle.
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