We are currently looking for a Senior Technical Support Engineer for an electronics manufacturer. This position requires your urgent attention.
- Reporting to: HOD
- Location: Johor
- Excellent remuneration and benefits package
the role
- Respond promptly to customer inquiries and support requests via various channels (phone, email, chat).
- Diagnose and troubleshoot complex technical issues related to hardware, software, and network configurations.
- Provide clear and concise solutions to customers.
- Maintain accurate and detailed records of all support interactions and resolutions.
the experience
- Bachelor's degree in Electronics/Electrical Engineering or related field.
- At least 2 years of experience in technical support.
- Experience in troubleshooting C/C++ programming.
how to apply
To apply online, please use the relevant link provided. Only shortlisted candidates will be contacted by Michelle.
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