- about the jobThis role is overseeing and managing the technical aspects of modern workplace technology solutions, accountable to run day-to-day technical management under Global End User Services (EUS). This encompasses managing day-to-day operational escalations across end markets in the region and working together with the service providers to deliver against agreed SLAs. The role involves of technical expertise, service management ensures smooth tranabout the jobThis role is overseeing and managing the technical aspects of modern workplace technology solutions, accountable to run day-to-day technical management under Global End User Services (EUS). This encompasses managing day-to-day operational escalations across end markets in the region and working together with the service providers to deliver against agreed SLAs. The role involves of technical expertise, service management ensures smooth tran
- about the jobProviding technical third level support to customers and partners, for resolution of basic to highly complex technical problems related to installation, maintenance, use and repair of company's productsAnalyze Incident analysis and provide resolution within Service Level Agreement (SLA)Attending and participating customer meetings in relation to supportAssist with training to external and internal customers as requiredBe on site to provide aabout the jobProviding technical third level support to customers and partners, for resolution of basic to highly complex technical problems related to installation, maintenance, use and repair of company's productsAnalyze Incident analysis and provide resolution within Service Level Agreement (SLA)Attending and participating customer meetings in relation to supportAssist with training to external and internal customers as requiredBe on site to provide a
