retail operations manager (retail f&b).

about the company
Randstad is partnering with an emerging Retail F&B player in Malaysia. They currently have over 800 stores across the globe. Our client is seeking for an experienced Operations Manager to lead the expansion plans of the business in Malaysia.

Currently in Malaysia, our client has established 3 stores within the Klang Valley and plans to grow the business in 2025 through new store expansions.

about the job
This role will report to the Operations Director and will manage a small team of store managers.

Job Description:

• Negotiate or discuss terms with licensees, such as rent agreements, franchise terms, or operational guidelines.
• Stay on top of industry trends and incorporate innovative ideas into the beverage offerings
• Provide HQ with input on local market conditions or potential opportunities for growth, new product launches or expansion
• Implement expansion plans, lead or support the role out of the expansion projects, including opening of new locations, hiring staff, and establishing operational systems
• Implement cost-saving measures without compromising quality.
• Streamline operations to ensure efficiency and minimise delays or bottlenecks in beverage preparation and service.