- about the jobThis role is overseeing and managing the technical aspects of modern workplace technology solutions, accountable to run day-to-day technical management under Global End User Services (EUS). This encompasses managing day-to-day operational escalations across end markets in the region and working together with the service providers to deliver against agreed SLAs. The role involves of technical expertise, service management ensures smooth tranabout the jobThis role is overseeing and managing the technical aspects of modern workplace technology solutions, accountable to run day-to-day technical management under Global End User Services (EUS). This encompasses managing day-to-day operational escalations across end markets in the region and working together with the service providers to deliver against agreed SLAs. The role involves of technical expertise, service management ensures smooth tran
- about the companyIt's an exciting time to be part of a leading company recognized as a Top 25 Cyber Security Firm and one of Inc. magazine's Best Workplaces for 2020. As a leader in cloud-first networking and security services, our solutions help organizations fully leverage the cloud to provide simple, scalable, and reliable network experiences. Our customers include top enterprises worldwide, with 70% of the Fortune 500 and 93% of the Fortune 100. Our suabout the companyIt's an exciting time to be part of a leading company recognized as a Top 25 Cyber Security Firm and one of Inc. magazine's Best Workplaces for 2020. As a leader in cloud-first networking and security services, our solutions help organizations fully leverage the cloud to provide simple, scalable, and reliable network experiences. Our customers include top enterprises worldwide, with 70% of the Fortune 500 and 93% of the Fortune 100. Our su
- about the jobProviding technical third level support to customers and partners, for resolution of basic to highly complex technical problems related to installation, maintenance, use and repair of company's productsAnalyze Incident analysis and provide resolution within Service Level Agreement (SLA)Attending and participating customer meetings in relation to supportAssist with training to external and internal customers as requiredBe on site to provide aabout the jobProviding technical third level support to customers and partners, for resolution of basic to highly complex technical problems related to installation, maintenance, use and repair of company's productsAnalyze Incident analysis and provide resolution within Service Level Agreement (SLA)Attending and participating customer meetings in relation to supportAssist with training to external and internal customers as requiredBe on site to provide a
