operations manager (mall).

• Oversee day-to-day operations and facilities management activities in the mall.
• Maintain the value of the asset, control all operating costs associated with the mall’s operations, and provide the required level of operational service to retailers in a timely and optimal manner.
• Liaise and build rapport with vendors and suppliers, ensuring that all parties involved deliver high-quality services at the right cost.
• Coordinate with third-party service providers for maintenance, security, cleaning, landscaping, pest control, IT equipment, and software.
• Conduct and coordinate maintenance of the building structure and equipment (lifts, gensets, plumbing and water supply, HVAC, chillers, air conditioners, CCTV) with technicians and third-party suppliers.
• Perform soft services to ensure the mall meets expectations for housekeeping, vector control, landscaping, and waste management.
• Perform hard services to ensure the building, compound, fixtures, and all equipment are well maintained.
• Liaise with TNB, DOSH, JKKP, Suruhanjaya Tenaga, and other regulatory bodies regarding approvals, registrations/certifications, utility services, and compliance issues, ensuring adherence to applicable laws.
• Ensure all mechanical and electrical installations and services (escalators, elevators, BAS, fire alarm system, fire fighting system, lighting, etc.) and maintenance are safe, correct, legal, and compliant with the authorities.
• Prepare budgets for operational and capital expenses.

skills and experience required

• Bachelor's degree in Property/Real Estate Management, Engineering, or a related field.
• 10-15 years of experience in facilities management and building operations management.
• Strong communication skills and leadership qualities.
• Good understanding of local regulations pertaining to mall operations and building management.
• Well-versed in handling technical issues as well as documentation.

culture and benefits

Your future employer is financially strong and has experienced rapid growth in recent years, backed by a solid portfolio of completed, ongoing, and future projects. They offer a positive work environment, supported by a trusting and supportive management team. The company generously rewards employees for good performance and emphasizes personal growth for each individual.

how to apply

The above is just a guideline about the position. Please apply through this advertisement or log into www.randstad.com.my for further details. Due to the high volume of applicants, shortlisted candidates will be contacted.