summary

kuala lumpur, wilayah persekutuan
RM6,000 - RM7,000 per year
permanent

specialism
accounting & finance
sub specialism
accounting
reference number
91M0244330_2332010147599296968

job details

About the Company

We are hiring for a multinational company in the FMCG industry dealing with high volumes of demand and great career exposure.

About the Role
...

This role, reporting directly to the Finance Manager, focuses on managing credit control operations, including ensuring timely payment collection, assessing credit risk, and maintaining strong client relationships. You’ll collaborate closely with departments like sales, customer service, and legal to enhance credit management processes, offering you valuable experience and career growth opportunities.

Key Responsibilities:

Collection & Credit Control
- Contact customers to collect overdue payments and resolve billing issues alongside internal teams.
- Record and address customer concerns through coordination with customer service and sales.
- Provide weekly and monthly KPIs to management, tracking collection effectiveness and reducing overdue balances.
- Prepare and communicate weekly aging reports to the sales team.
- Offer insights on credit collection during month-end closing.
- Work with the legal team to issue demand letters or manage CTOS e-TR filings with outsourced teams.
- Coordinate with outsourced and sales teams to send aging reminders, block customer accounts, and recover bad debts.
Credit Evaluation
- Establish and enforce credit policies in alignment with company standards and industry best practices.
- Make informed credit decisions per company policy.
- Continuously monitor credit limits and ensure customer compliance with credit policies.
- Assess creditworthiness using financial data and credit reports.
- Recommend adjustments to credit limits based on risk evaluations.
- Maintain accurate records of customer interactions and credit control actions.
- Review sales orders with credit blocks to ensure policy compliance.
New Customer Accounts
- Assess new customer creditworthiness using CTOS, financial data, and other resources.
- Manage the setup of new customer accounts, ensuring accurate data and documentation.
- Ensure new accounts are properly established in the ERP system with correct pricing.
- Follow up with sales teams on any missing documentation.
Contract Management
- Regularly update credit control documents, including application forms, product agreements, CTOS consent, and reminder letters.
Reporting
- Lead the preparation of weekly sales target achievement reports with outsourced teams.
- Prepare monthly sales reports for management review and gather feedback from the sales team on performance.
Additional Responsibilities
- Oversee AR aging clearance and maintain an updated customer database in the ERP system.
- Manage tasks related to Unclaimed Money, B2B portals, and document safekeeping.
- Recommend and manage trade credit insurance when necessary.
- Oversee CTOS account activities, including invoice verification and payments.
- Coordinate trade promotions with outsourced teams, sales, and customers, providing analysis as needed.
- Support and handle ad hoc tasks as required.

Requirements:

Bachelor’s degree in finance, accounting, or a related field.
Proven experience in credit control, credit analysis, and cash collection.
Strong understanding of credit management principles and procedures.
Experience with Salesforce and D365 is advantageous.
Preference for candidates with MNC or FMCG experience.
Excellent communication and negotiation skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, PowerBI).
Highly organized with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

About the Company

We are hiring for a multinational company in the FMCG industry dealing with high volumes of demand and great career exposure.

About the Role
...

Key Responsibilities:

Collection & Credit Control
- Contact customers to collect overdue payments and resolve billing issues alongside internal teams.
- Record and address customer concerns through coordination with customer service and sales.
- Provide weekly and monthly KPIs to management, tracking collection effectiveness and reducing overdue balances.
- Prepare and communicate weekly aging reports to the sales team.
- Offer insights on credit collection during month-end closing.
- Work with the legal team to issue demand letters or manage CTOS e-TR filings with outsourced teams.
- Coordinate with outsourced and sales teams to send aging reminders, block customer accounts, and recover bad debts.
Credit Evaluation
- Establish and enforce credit policies in alignment with company standards and industry best practices.
- Make informed credit decisions per company policy.
- Continuously monitor credit limits and ensure customer compliance with credit policies.
- Assess creditworthiness using financial data and credit reports.
- Recommend adjustments to credit limits based on risk evaluations.
- Maintain accurate records of customer interactions and credit control actions.
- Review sales orders with credit blocks to ensure policy compliance.
New Customer Accounts
- Assess new customer creditworthiness using CTOS, financial data, and other resources.
- Manage the setup of new customer accounts, ensuring accurate data and documentation.
- Ensure new accounts are properly established in the ERP system with correct pricing.
- Follow up with sales teams on any missing documentation.
Contract Management
- Regularly update credit control documents, including application forms, product agreements, CTOS consent, and reminder letters.
Reporting
- Lead the preparation of weekly sales target achievement reports with outsourced teams.
- Prepare monthly sales reports for management review and gather feedback from the sales team on performance.
Additional Responsibilities
- Oversee AR aging clearance and maintain an updated customer database in the ERP system.
- Manage tasks related to Unclaimed Money, B2B portals, and document safekeeping.
- Recommend and manage trade credit insurance when necessary.
- Oversee CTOS account activities, including invoice verification and payments.
- Coordinate trade promotions with outsourced teams, sales, and customers, providing analysis as needed.
- Support and handle ad hoc tasks as required.

Requirements:

Bachelor’s degree in finance, accounting, or a related field.
Proven experience in credit control, credit analysis, and cash collection.
Strong understanding of credit management principles and procedures.
Experience with Salesforce and D365 is advantageous.
Preference for candidates with MNC or FMCG experience.
Excellent communication and negotiation skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, PowerBI).
Highly organized with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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joshua ho

+60 0000

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credit controller / accounts receivable.

job details

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

joshua ho

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