client services manager (medical communication).

We are currently looking for a Client Services Manager for one of the top medical communication agency in the industry, with a legacy of more than 17 years in Malaysia. This position requires your urgent attention.

• Reporting to: Client Services Director
• Location: Kuala Lumpur
• Excellent employee compensation and benefits
• Work Type: Hybrid

the role

• Manage client accounts to achieve business objectives and deliver integrated healthcare communication projects, including publications, events, and digital solutions.
• Proactively identify new opportunities and provide strategic consultancy based on a strong understanding of clients' business goals and market dynamics.
• Develop and maintain trusted relationships with key clients to address their needs and provide tailored solutions.

the experience

• Bachelor’s degree in business administration, marketing or mass communications or a scientific degree such as pharmacy, biology, or biomedical science
• Experience in pharmaceutical marketing/ethical marketing is an added advantage.
• Excellent communication, presentation, and negotiation skills.
• Demonstrated ability to build and manage high-value client relationships.

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