about the company
you will be joining an esteemed cybersecurity shared service provider which offers a spectrum of cutting-edge solutions. with their expertise, they are dedicated to empowering clients with top-tier cybersecurity defences tailored to their unique needs, fortifying their digital resilience.
about the job
as a TAM your focus will be on guaranteeing the fulfilment of all Service Level Agreements (SLAs). this involves coordinating technical advisories to customers, acting as the primary liaison between clients and internal teams for technical needs, and presenting monthly reports from the Security Operations Center (SOC). You will be overseeing 4-5 enterprise clients, ensuring their satisfaction with service delivery and managing contract outcomes effectively.
about the requirements
- have 2-3 years experience as TAM / Presales Engineer (cybersecurity) / senior SOC
- good knowledge in cybersecurity solutions
- great communication skills
- bachelors degree in relevant field
about the salary and benefits
- up to RM12,000
- applicants need to be Malaysian or legally allowed to work in Malaysia
- medical claims
- hybrid